UpdatedQuality Systems • June 2025

GN-16 and Quality Management in Singapore's Medical Device Framework

Understanding how Quality Management Systems support GN-16 compliance for medical device manufacturers.

GN-16 Quality Management System

Overview

The Health Sciences Authority (HSA) requires all medical devices supplied in Singapore to meet the Essential Principles of Safety and Performance outlined in Guidance Note 16 (GN-16). These principles set the baseline for safety, performance, and risk management across a device's lifecycle.

GN-16 is not a QMS standard. Instead, it defines outcomes that manufacturers must demonstrate through recognised international standards—mainly ISO 13485:2016 for quality management and ISO 14971:2019 for risk management (HSA GN-16 Rev 4, 2023).

National QMS Benchmarks

Singapore adopts SS ISO 13485:2016 as the national QMS benchmark. Licensed manufacturers and dealers must maintain a QMS aligned with this or equivalent certification (e.g. MDSAP).

For distributors and logistics operators, SS 620 GDPMDS applies to ensure proper storage, handling, and traceability of medical devices (HSA GDPMDS Guidelines).

How QMS Supports GN-16 Compliance

HSA expects manufacturers to maintain an effective QMS covering design, production, and post-market activities. A certified QMS provides objective evidence that a device consistently meets GN-16's safety and performance requirements.

Key QMS elements linked to GN-16:

Management Responsibility

Define a quality policy, objectives, and resources; conduct management reviews; maintain leadership commitment (ISO 13485 §5).

Documentation & Records

Maintain document control, traceability, and retention to justify conformity with each Essential Principle.

Human Resources

Establish and record staff competence and training related to regulatory and product requirements.

Infrastructure

Maintain facilities, calibrated equipment, and environmental controls to ensure product integrity.

Design & Development

Apply structured planning, verification, and validation—especially for Class B–D devices—to demonstrate that user and regulatory requirements are met.

Risk Management

Operate a documented process based on ISO 14971 to identify, evaluate, and control risks throughout the device lifecycle (GN-16 §3.2).

Supplier Control

Qualify and monitor suppliers affecting product quality; maintain quality agreements and performance reviews.

CAPA

Capture non-conformances and complaints, perform root-cause analysis, and verify corrective/preventive action effectiveness.

Post-Market Surveillance

Collect and analyse feedback and incident data; update the risk-management file to confirm continued safety and performance (GN-16 §3.4).

Implementation and Transition

GN-16 does not impose a fixed 18-month transition for all manufacturers. Timelines are only specified in individual HSA programmes (e.g. UDI). Manufacturers must maintain ongoing compliance with the current GN-16 revision once effective.

Demonstrating Conformity

Manufacturers show compliance through an Essential Principles Conformity Checklist (EPCC) that maps each principle to supporting documentation—design, risk, supplier, and post-market records (HSA GN-16 Key Updates 2023).

Audit readiness indicators:

Controlled and current quality manual and procedures
Complete, traceable records (design, CAPA, training, suppliers)
Updated risk-management file per ISO 14971
Effective CAPA and PMS evidence

Summary

GN-16 defines what must be achieved—safe, effective, and high-performing medical devices. ISO 13485 and ISO 14971 define how to achieve it. Maintaining a certified QMS aligned with these standards is the recognised way to demonstrate GN-16 compliance and ensure continuous market access in Singapore.

References

  • • HSA – Guidance Note 16: Essential Principles for Safety and Performance of Medical Devices, Rev 4 (8 Sep 2023).
  • • HSA – Dealer Licensing and ISO 13485 Requirements (2021).
  • • HSA – GDPMDS Guidelines (SS 620).
  • • HSA – EPCC and Device Registration Guidance (2023).

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