Understanding how Quality Management Systems support GN-16 compliance for medical device manufacturers.
The Health Sciences Authority (HSA) requires all medical devices supplied in Singapore to meet the Essential Principles of Safety and Performance outlined in Guidance Note 16 (GN-16). These principles set the baseline for safety, performance, and risk management across a device's lifecycle.
GN-16 is not a QMS standard. Instead, it defines outcomes that manufacturers must demonstrate through recognised international standards—mainly ISO 13485:2016 for quality management and ISO 14971:2019 for risk management (HSA GN-16 Rev 4, 2023).
Singapore adopts SS ISO 13485:2016 as the national QMS benchmark. Licensed manufacturers and dealers must maintain a QMS aligned with this or equivalent certification (e.g. MDSAP).
For distributors and logistics operators, SS 620 GDPMDS applies to ensure proper storage, handling, and traceability of medical devices (HSA GDPMDS Guidelines).
HSA expects manufacturers to maintain an effective QMS covering design, production, and post-market activities. A certified QMS provides objective evidence that a device consistently meets GN-16's safety and performance requirements.
Key QMS elements linked to GN-16:
Define a quality policy, objectives, and resources; conduct management reviews; maintain leadership commitment (ISO 13485 §5).
Maintain document control, traceability, and retention to justify conformity with each Essential Principle.
Establish and record staff competence and training related to regulatory and product requirements.
Maintain facilities, calibrated equipment, and environmental controls to ensure product integrity.
Apply structured planning, verification, and validation—especially for Class B–D devices—to demonstrate that user and regulatory requirements are met.
Operate a documented process based on ISO 14971 to identify, evaluate, and control risks throughout the device lifecycle (GN-16 §3.2).
Qualify and monitor suppliers affecting product quality; maintain quality agreements and performance reviews.
Capture non-conformances and complaints, perform root-cause analysis, and verify corrective/preventive action effectiveness.
Collect and analyse feedback and incident data; update the risk-management file to confirm continued safety and performance (GN-16 §3.4).
GN-16 does not impose a fixed 18-month transition for all manufacturers. Timelines are only specified in individual HSA programmes (e.g. UDI). Manufacturers must maintain ongoing compliance with the current GN-16 revision once effective.
Manufacturers show compliance through an Essential Principles Conformity Checklist (EPCC) that maps each principle to supporting documentation—design, risk, supplier, and post-market records (HSA GN-16 Key Updates 2023).
Audit readiness indicators:
GN-16 defines what must be achieved—safe, effective, and high-performing medical devices. ISO 13485 and ISO 14971 define how to achieve it. Maintaining a certified QMS aligned with these standards is the recognised way to demonstrate GN-16 compliance and ensure continuous market access in Singapore.
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